Terms & Conditions
Last updated: 17.4.26
These Terms & Conditions govern the use of services provided by Stalla Di Guzzano, including holiday accommodation, retreats, and experiences in Tuscany, Italy.
By making a booking, you agree to the following terms.
1. Booking & Payment
- All bookings are subject to availability
- A deposit or full payment may be required to confirm your booking
- Payment methods will be specified at the time of booking
- Prices are listed in Pounds Sterling (£) unless otherwise stated
2. Cancellation Policy
- Cancellations must be made in writing (email)
- Refund policies may vary depending on the service booked (rental, retreat, or experience)
- Deposits may be non-refundable unless otherwise agreed
- We recommend travel insurance to cover unforeseen cancellations
3. Check-in & Check-out (Accommodation)
- Check-in and check-out times will be communicated prior to arrival
- Guests must respect agreed arrival and departure times
- Late check-in may be subject to prior agreement
4. Guest Responsibilities
Guests agree to:
- Respect the property, surroundings, and local community
- Leave the accommodation in a reasonable condition
- Report any damages or issues promptly
- Comply with all house rules provided
Guests are responsible for any damage caused during their stay.
5. Retreats & Experiences
- Participation is voluntary and at your own risk
- Guests should inform us of any relevant health conditions prior to participation
- We reserve the right to modify or adapt activities due to weather, safety, or operational reasons
- Minimum participant numbers may apply
6. Health & Safety
- Guests are responsible for ensuring they are physically able to participate in activities
- We are not liable for injuries resulting from participation unless caused by proven negligence
7. Liability
- We are not responsible for loss, theft, or damage to personal belongings
- We are not liable for events beyond our control (force majeure), including:
- Weather conditions
- Natural events
- Travel disruptions
8. Legal Compliance (Italy)
In accordance with Italian law:
- Guests may be required to provide identification upon arrival
- Guest details may be registered with local authorities (Alloggiati Web)
9. Privacy
Personal data is processed in accordance with our Privacy Policy.
10. Website Use
All content on this website is the property of Stalla di Guzzano and may not be copied or reproduced without permission.
11. Changes to Services
We reserve the right to:
- Modify or cancel services where necessary
- Update pricing or availability at any time
12. Governing Law
These Terms & Conditions are governed by Italian law.
Any disputes shall be subject to the jurisdiction of the competent court in Italy.
