Privacy Policy

This policy explains how Stalla di Guzzano ("we", "us", "our") collects and uses your personal information when you visit guzzano.com, send us an enquiry or stay with us. We take your privacy seriously and only use your information for the purposes described here.

Who we are

Stalla di Guzzano is a holiday rental and retreat centre run privately by Antonio and Joanna Nobile at Località Guzzano 40A, 55022 Bagni di Lucca (LU), Italy (National Identification Code CIN: CINIT046002C28CJ6YV54). We are the data controller for the personal information described in this policy. You can contact us at hello@guzzano.com or on +39 392 018 8936.

What information we collect

• Enquiries: when you use our enquiry form, email us or message us on WhatsApp, we receive your name, email address, phone number, preferred dates, number of guests and anything else you choose to tell us.
• Bookings: if you book a stay, we keep your booking details, contact details and payment records.
• Guest registration: Italian law requires us to record the identity document details of every guest and send them to the local police (Questura) through the Alloggiati Web service within 24 hours of arrival.
• Website use: like most websites, our hosting provider automatically records basic technical information such as your IP address, browser type and the pages you visit. Some information is also collected through cookies; please see our Cookie Policy.

How we use your information

• To answer your enquiry and send you the information you asked for.
• To manage your booking, take payment and prepare for your stay.
• To meet our legal obligations, including guest registration, tax and accounting rules.
• To keep our website secure and working properly.
• To send you news or offers, only if you have agreed to this. You can unsubscribe at any time.

Our legal basis

We process your information because it is needed to respond to your enquiry or carry out your booking (contract), because the law requires it (legal obligation), because we have a legitimate interest in running and protecting Stalla di Guzzano, or because you have given your consent, which you can withdraw at any time.

Who we share it with

We never sell your information. We only share it where necessary with:

• Our website hosting